Privacy and Policy

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Privacy and Policy

Welcome to Stock Stair Website

General

Stack Stair ("the Company", "Stack Stair", "we", "our", or "us") is the owner and operator of the website stackstair.com.bd ("the Website") and the Stack Stair mobile application ("the App") (collectively referred to as "the Service").

Stack Stair is committed to protecting your privacy. We understand the importance of keeping your personal information secure, confidential, and private. This Privacy Policy explains how we collect, store, process, and use information from individuals who access or use our Service.

The Services are offered by Stack Stair, registered at:

Block # D, Road #11, Plot #1, Zoo Road, Dhaka 1216, Bangladesh.

Consent to Use Information

This Privacy Policy constitutes a legally binding agreement between you ("you" or "User") and Stack Stair. By visiting, accessing, or using the Website or App, or by providing information to us in any format, you agree to the terms of this Privacy Policy, including any future amendments.

If you do not agree with the terms of this Privacy Policy, you must immediately stop using the Service and, where applicable, uninstall the App.

The definitions provided in our Terms and Conditions apply to this Privacy Policy unless stated otherwise. We encourage you to review both this Privacy Policy and our Terms and Conditions carefully.

Information We Collect

We collect two categories of information: Non-Personal Information and Personal Information.

Non-Personal Information

We collect certain non-identifiable information, including but not limited to:

Approximate geo-location
Browser type and language
Device type and platform
Referring and exit pages
Clickstream data
Pages viewed and time spent
URLs and landing pages

This information is collected for statistical analysis, security monitoring, affiliate auditing, service improvement, and operational purposes.

We use cookies to collect non-personal information. Cookies are small text files stored on your device that help us recognize your preferences and improve user experience. You may disable cookies through your browser settings; however, certain features of the Service may not function properly if cookies are disabled.

Web Beacons

We may use web beacons (also known as clear GIFs) to monitor user behavior and collect aggregated usage data. These technologies help us understand user interaction and improve the Service.

Personal Information

Personal Information refers to information that identifies you or can reasonably be linked to you. This may include:

Full name
Email address
Phone number
Gender
Mailing address
Payment information
IP address

When creating an account, you may be required to provide your full name, email address, password, and phone number to access certain features.

You may also create an account using a third-party account such as Facebook, Google, or Twitter. If you choose this option, we may access information associated with your third-party profile based on your privacy settings. This may include your name, email address, profile picture, gender, and date of birth.

We process Personal Information based on your consent, contractual necessity, or legitimate business interests.

Purpose of Collecting Information

We collect and process Personal Information to:

Create and manage user accounts
Provide access to our services
Offer customer support and technical assistance
Send relevant updates, offers, and marketing communications
Improve and personalize the user experience
Ensure security and prevent fraud

Providing Personal Information is generally voluntary; however, failure to provide mandatory information may prevent you from accessing certain services.

Sharing of Information

We may share information internally within our group of companies for operational purposes.

We may also share Personal and Non-Personal Information with trusted third parties, including:

Analytics providers
Email service providers
Website operation partners
Auditors and professional advisors
Potential investors or purchasers

We may share information with advertising partners to provide relevant advertisements.

If required by law or necessary to protect our legal rights, we may disclose information to regulatory authorities or law enforcement agencies.

If you choose to share your Personal Information for financial services or loan-related inquiries, such information may be shared with third-party providers who may act as independent data controllers under their own privacy policies.

All third-party service providers are required to maintain confidentiality and process Personal Information in accordance with applicable data protection laws.